Security Information
At Weber State Credit Union, we value your identity, your personal information, and your security. Click one of the links below to find out more about what we do, and what you can do to protect your identity.

Phishing Scam Information Online Banking Security Information Identity Theft Information Additional Security Information

Phishing Scam Information
The number and sophistication of phishing scams sent out to consumers is continuing to increase dramatically. While online e-commerce is generally very safe, consumers should still be careful about giving out personal financial information over the Internet.

The Anti-Phishing Working Group has compiled a list of recommendations below that you can use to avoid becoming a victim of these scams. Be suspicious of any email with urgent requests for personal financial information

Phishers typically include upsetting or exciting (but false) statements in their emails to get people to react immediately

They typically ask for information such as usernames, passwords, credit card numbers, social security numbers, etc.

Phishing emails are typically NOT personalized, while valid messages from Weber State Credit Union are. Don’t use the link in an email to get to any web page, if you suspect the message might not be authentic . Instead, call the company on the telephone, or log onto the Web site directly by typing in the Web address in your browser.

Avoid filling out forms in email messages that ask for personal financial information.

You should only communicate information such as credit card numbers or account information via a secure Web site. Always ensure that you’re using a secure Web site when submitting credit card or other sensitive information via your Web Browser.

To make sure you’re on a secure Web server, check the beginning of the Web address in your browsers address bar – it should be https:// rather than http://

Regularly check you credit union statements to ensure that all transactions are legitimate.

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Online Banking Security Information

How Secure is the E-branch and online banking at Weber State Credit Union?
Naturally, security is a significant concern to Internet users. Weber State Credit Union is connected to the Internet in a way that keeps all the credit union's internal systems and member information away from outside influences. We currently use every precaution available to protect your accounts and information. Information sent or received through the Web site is encrypted, making it unreadable during transmission. We also have a firewall protecting the credit union's host computer.

In addition to the systematic precautions that we have taken to ensure information security, your Weber State Credit Union password ensures that you are the only authorized user with access to your account information. Be sure to change your password regularly to ensure its integrity. Keep your password in a secured place and don't reveal it to anyone. No one at Weber State Credit Union will ever ask for your password.

What is Multi-Factor Authentication?
Multi-Factor Authentication is a process by which WSCU helps members ensure they are visiting our Web site, and not a "spoof" site created by identity thieves. After members input their account number, they will be shown a "confidence word" of their choosing. This word is the guarantee that members are on our site. Confidence words are stored in a secure database at the credit union, and cannot be copied by individuals outside the credit union. For help with your confidence word and Multi-Factor authentication, please contact our help desk.

Can I transfer from my account to another member's account?
To help protect our members from fraudulent activity, cross-account transfers must be set up in advance by credit union staff. Once your account has been set up for transfers, you will be able to make transfers any time to members you specify to our staff. To set up cross-account transfers, visit one of our branches or call the Help Desk at 801-399-9728.

Is there a fee to use online banking at Weber State Credit Union?
There is no fee to use Weber State Credit Union's E-Branch.

What type of browser do I need to access the site?
It is recommended that members use the latest version of Mozilla FireFox 2 , Internet Explorer 7 , Netscape Navigator, or Apple Safari.

How do I get a Weber State Credit Union E-Branch password?
In order to obtain access to E-Branch, members must fill out a secure password request form online on our Web site. Members may also call the Help Desk to obtain a password.

Do I need to install any special home banking software?
No, all you need is a computer and an internet service provider. If you currently have Internet access you will be able to access your accounts through our secure E-Branch.

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Identity Theft Information
There are many ways and means by which identity thieves will attempt to steal the identity of another. Members must take precautions to prevent identity theft both online and offline. To get started on making sure your identity stays safe, download our free Identity Theft Guidebook.

Download the WSCU Identity Theft Guidebook

Download the Printer-Friendly version

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Additional Security Information
Various consumer groups, government agencies, and non-profit organizations are dedicated to helping consumers protect their identity. While WSCU does not guarantee the information or the integrity of the content in links provided, our members have found the attached resources helpful in preventing identity theft.

Identity Theft Resources
I.R.I.S Identity Theft Reporting Information System (State of Utah)
Federal Trade Commission Identity Theft Resource
Social Security Administration ID theft fact sheet
Interactive Identity Theft Quiz
Better Business Bureau ID theft Guidelines
Identity Theft Resource Center

Phishing Scam Resources
Anti-Phishing Working Group

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For assistance or questions relating to any of the products, accounts or services we offer, please call 399-9728.